Introduction
The below information will refer to hhso.org (“hhso.org”, “hhso.org,” “we”, “our”).
It is Hilton Head Symphony Orchestra’s policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information does Hilton Head Symphony Orchestra collect from visitors?
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
We collect:
- information you provide to us;
- information about how you use our websites, mobile applications, and other online services;
- information about the computers and devices you use to access our services;
- information about how you respond to our communications;
- information about the location of your mobile device based on the location of nearby WiFi networks or, subject to your consent, information accessed via the location functionality of your device; and information about you from publicly or commercially available sources.
Additionally, we collect passive data.This means that Hilton Head Symphony Orchestra and our service providers may automatically collect certain technical information from your computer or mobile device when you use our services or interact with us. The information we may collect includes:
- IP address
- Operating system
- Device type
- Device manufacturer
- Device identifier
- Browser type
- Content viewed on our services
- Pages viewed immediately before and after you access our websites
- Which content from us or our affiliated companies you view, access, or click on
Your activities over time and across Hilton Head Symphony Orchestra network and within the network of websites include:
- Whether you open our electronic communication and where you click within them
- Features of our services that you use
- Name and location of your Internet Service Provider
- Amount of time spent on our pages and how many pages you viewed during your visit
When you use social media platforms, applications or tools that enable features like audio or video content (sometimes known as “plugins”), or other features that are operated or offered by other companies (sometimes known as “third parties”) and are integrated into our services or allow you to connect to our services, we may collect information from those third parties.
Please refer to the privacy settings of the social media platforms or third-party features you use to manage how information is shared.
We, our service providers, and other third parties with which we do business may collect information about you from publicly available sources (e.g., social media platforms) and commercially available resources. We may combine that information with the information described above and will handle the combined information as described in this Privacy Policy.
When does Hilton Head Symphony Orchestra collect information?
We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
We also use cookies to provide an optimal user experience.
Read the entire cookie policy here.
How does Hilton Head Symphony Orchestra use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services or products
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Why does Hilton Head Symphony Orchestra use this information?
- to respond to your requests; for research purposes;
- to communicate with you about Hilton Head Symphony Orchestra;
- to learn about you;
- to send you or provide you with content based on your interests;
- and to improve, maintain, and troubleshoot our services.
With whom does Hilton Head Symphony Orchestra share this information?
Hilton Head Symphony Orchestra does not sell, rent, or trade your personal information.
We may share personal information with trusted third-party service providers that help us operate our organization and provide services to our patrons. For example, Hilton Head Symphony Orchestra uses Salesforce to securely store and manage customer information and to send email communications. These service providers may access personal information only as necessary to perform services on our behalf.
We may also disclose personal information when required by law, to comply with a legal obligation, or when necessary to protect the rights, safety, or security of Hilton Head Symphony Orchestra, our patrons, or others.
How does Hilton Head Symphony Orchestra protect your information?
Hilton Head Symphony Orchestra takes reasonable measures to protect the personal information entrusted to us and limits access to that information to authorized personnel and trusted service providers that need it to perform services on our behalf.
We do not sell, rent, trade, or otherwise provide customer names, email addresses, mailing addresses, or other personally identifiable information to advertisers or other third parties for their independent marketing purposes.
We may use trusted third-party service providers, including Salesforce, to help us manage customer information, maintain patron relationships, and send email communications. These providers may process personal information on our behalf only as necessary to provide their services to Hilton Head Symphony Orchestra.
We may also share aggregated or anonymized information that does not identify individual users with service providers for purposes such as analyzing website usage, improving our communications, and better understanding our audience.
Payment information, such as credit card details, is processed through secure third-party payment providers. Hilton Head Symphony Orchestra does not share payment information with third parties for their marketing or other independent purposes.
If you voluntarily disclose personal information in a public area of our website or through a third-party service or feature, that information may be visible to others. Information shared through third-party platforms is also subject to the privacy practices and settings of those providers.
Personal information may be processed or stored by our service providers in locations outside the state or country in which you reside. We handle such information in accordance with this Privacy Policy and applicable law.
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of information we maintain about you. To make a privacy-related request, please contact Hilton Head Symphony Orchestra using the contact information provided below.
Security Protocols
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. In addition to using regular Malware Scanning, your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Ongoing internal network security audits and scanning gives us an overview for quick identification of impacted systems and services. Operating systems, software, frameworks, and libraries used in Hilton Head Symphony Orchestra’s infrastructure are updated to the latest compatible versions on a regular basis. Whenever a vulnerability in a product used by Hilton Head Symphony Orchestra or a high or critical vulnerability is publicly reported, prompt actions are taken to mitigate any potential risks for our customers — we apply hotfixes and patches promptly when available and/or implement pro-active mechanisms.
All credit card transactions are processed securely through Salesforce and its integrated payment processing services using industry-standard encryption and security measures. Payment information is transmitted securely for processing and is not stored on Hilton Head Symphony Orchestra’s website servers. Hilton Head Symphony Orchestra does not have access to or retain full credit card numbers. Payment information is handled in accordance with the security and privacy standards of Salesforce and its authorized payment processing providers.
What are my choices?
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Please note: Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
- If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected]. Or follow the instructions at the bottom of each marketing email and we will promptly remove you from ALL correspondence.
- You may update or delete the account information you provide us for any of our services in the account information page for that service.
- You may indicate your preferences regarding marketing communications by contacting us at the information below.
- You can learn about your ability to register your “do not track” preferences in the Cookie Policy.
About Google:
Google Analytics and Advertising
Hilton Head Symphony Orchestra uses Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent on the website, device and browser information, general geographic information, and interactions with website content. We use this information to evaluate website performance, improve the user experience, and better understand how visitors engage with our content.
We may also use Google Ads and other Google advertising services to promote Hilton Head Symphony Orchestra programs, events, and services and to measure the effectiveness of our advertising. When these services are used, Google and its partners may use cookies and similar technologies to measure advertising performance and, depending on your preferences and applicable consent settings, deliver advertising based on your interactions with our website.
Google processes information collected through these services in accordance with its own privacy policies and terms.
Your Choices Regarding Google
You can manage your advertising preferences through Google’s My Ad Center and control or disable cookies through your browser settings or the cookie consent tools available on our website. Click here to learn more about Google Analytics Privacy Controls.
You may also prevent Google Analytics from collecting information about your website activity by using the Google Analytics Opt-out Browser Add-on.
Cookie Policy
Third-Party Services
Hilton Head Symphony Orchestra’s website and communications may include links to websites, services, or content provided by third parties. These third-party services operate under their own privacy policies and practices, which are outside of our control.
Hilton Head Symphony Orchestra also uses trusted third-party service providers, including Salesforce, to help manage patron and customer information, maintain relationships with our audiences, and send email communications. Information processed through these services is used on behalf of Hilton Head Symphony Orchestra and is not sold to those providers for their independent marketing purposes.
We encourage you to review the privacy policies of any third-party websites or services you visit or use.
What Are Cookies?
Cookies are small data files that websites may place on your computer, tablet, or mobile device through your web browser. Cookies help websites recognize your browser, remember certain preferences, understand how visitors use a website, and improve the overall user experience.
Cookies may also be used by trusted service providers that help Hilton Head Symphony Orchestra operate, analyze, and improve our website and communications.
Does Hilton Head Symphony Orchestra Use Cookies?
Yes. Hilton Head Symphony Orchestra and our trusted service providers may use cookies and similar technologies to:
- Remember website preferences and improve functionality.
- Understand how visitors interact with our website.
- Measure website traffic and performance.
- Identify which pages and content are most useful to visitors.
- Measure the effectiveness of marketing and advertising campaigns.
- Support advertising activities when Hilton Head Symphony Orchestra uses services such as Google Ads.
We use Google Analytics to help us understand how visitors use our website. Google Analytics may use cookies and similar technologies to collect information about website visits and interactions.
We may also use Google Ads or other advertising services from time to time. When these services are used, cookies or similar technologies may be used to measure advertising performance and understand whether visitors interacted with an advertisement before visiting our website.
Pixels and Similar Technologies
In addition to cookies, Hilton Head Symphony Orchestra and our service providers may use technologies such as pixels, tags, or web beacons. These technologies help us understand how visitors interact with our website and communications.
For example, email communications sent through our email service provider, including Salesforce, may use tracking technologies that help us understand whether an email was opened or whether a recipient clicked a link. We use this information to evaluate and improve our communications.
We do not sell personal information collected through cookies, pixels, or similar technologies to advertisers or other third parties.
Managing Your Cookie Preferences
You can control or disable cookies through your web browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a notification when a website attempts to place a cookie on your device.
Please be aware that disabling certain cookies may affect the functionality or performance of some portions of our website.
You can also manage how Google uses information for advertising through Google My Ad Center.
To prevent Google Analytics from collecting information about your website activity, you may install the Google Analytics Opt-out Browser Add-on.
For additional information about how Google uses information collected through websites and applications that use Google services, visit Google’s Privacy & Terms.
Contact Information
If you have any questions or comments about our privacy practices, we may be reached at: [email protected].